On the Convergence of Truncated Processes of Multiserver Retrial Queues

Retrial queues can only be solved in a closed form in very few and simple cases, so researchers must resort to approximate models. However, most of the papers that propose approximate models assume the convergence of the proposed models to their exact counterparts, without providing a rigorous mathematical proof. In this paper we demonstrate the convergence of finite truncated models with two reattempt orbits.